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How did you hear about us?
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Referral (Friend, Family, Colleague)
Were you greeted in a friendly manner?
Yes
No
Comment
Did our staff answer your questions?
Yes
No
Were you Satisfied with the answers you received?
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
Comment
Did you find our staff helpful and courteous?
Rate on a scale of (1) being the lowest and (10) being the highest.
Were you served promptly?
Yes
No
On a scale of Zero (0 being unlikely) to Ten (10 being very likely), how likely would you be to recommend us to friends or family?
Select
10
9
8
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3
2
1
0
Were your expectations met?
Unmet
Exceeded
Was the Sales Representative Knowledgeable about the Car that you bought?
Yes
No
On a scale of Zero (0 being bad) to Ten (10 being great) how was your experience with us?
Select
10
9
8
7
6
5
4
3
2
1
0
Was the Sales Representative knowledgeable and informative in guiding you towards your loan institution of choice and loan amount along with processing fee?
Yes
No
From one (1) (unhappy) to ten (10) (very happy), how would you rate the Sales Representative overall knowledge and customer service.
Select
10
9
8
7
6
5
4
3
2
1
0
From one (1 being unhappy) to ten (10 being very happy), how would you rate your overall shopping and customer service experience with us?
Select
10
9
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2
1
0
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